Privacy Policy
This Privacy Policy explains how LAYV Creatives (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website or use our services.
1. Information We Collect
We may collect information you provide directly, such as:
- Name, email address, phone number, and business/organization details
- Messages submitted through forms (including embedded forms like Keap)
- Project requirements, files, or content you share with us
We may also collect basic technical data automatically, such as:
- Browser type, device, and operating system
- Pages visited and time spent on the site
- Approximate location (based on IP address)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Send service updates, proposals, and project communication
- Improve website functionality and user experience
- Maintain security, prevent abuse, and troubleshoot issues
3. Forms & Third-Party Tools
Our site may use third-party tools such as Keap forms, analytics tools, and social media platforms. These tools may collect and process data under their own privacy policies.
4. Sharing of Information
We do not sell your personal information. We may share information only when necessary to:
- Deliver services (e.g., with contractors under confidentiality)
- Comply with legal requirements or protect our rights
- Prevent fraud, security threats, or misuse of our services
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online system can be guaranteed 100% secure.
6. Data Retention
We retain personal information only as long as necessary for service delivery, communication, record-keeping, or legal compliance.
7. Your Choices
You may request to:
- Access, correct, or update your personal information
- Request deletion of your data (where applicable)
- Opt out of non-essential communication
8. Cookies
We may use cookies or similar technologies to improve site functionality and analytics. You can control cookies in your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with the revised date.
10. Contact
If you have questions about this Privacy Policy, contact us at hello@layv.org.